Privacy

What we collect

We only ask for information that helps us run the site and your visit to the kitchen:

• Account details — first name, last name, email, Ghana mobile number, and password when you create an account.
• Profile details — optional fields you add on your account page (for example date of birth or gender), used for your record only.
• Orders — dishes, notes, delivery or pickup details, ticket numbers, payment method, and order status.
• Technical data — basic logs from our host and security tools so the site stays up and safe. We do not use this to profile you for advertising.

Why we use it

We use your information for operational and informational purposes: to show your order to the kitchen, confirm or update a ticket, remember your cart when you are signed in, improve how the house runs one location, and answer questions you send us. We do not sell your personal information to data brokers or advertisers.

Text messages (SMS)

When you give us a Ghana mobile number, we may send SMS through our messaging providers (for example Fish Africa). Messages are tied to this restaurant, not a marketplace. They may include:

• Order placed, paid, or ready updates.
• Cash or Momo payment confirmations and receipts where we send them by text.
• House announcements or offers the manager sends to guests who have ordered or joined the guest list — only where we have a number and the law allows it.
• Phone verification codes when we turn that feature on (sender approval may apply).

SMS may start with CuteXpress: so you know the text is from us. Message and data rates from your network may apply. You can ask us to stop non-essential texts by emailing support@cutexpressgh.com.

Email

We send email for account sign-up (including a 6-digit confirmation code), password-related flows, and order or payment receipts when email is on file. Transactional email is sent through our email provider (Resend). We do not sell your email address.

Payments

Mobile money and card payments are taken by Paystack Ghana Limited on behalf of CISCA CuteXpress. Paystack receives the amount, your email, and the phone number used for Mobile Money. We receive the payment status and reference needed to mark your order paid. We do not store your Mobile Money PIN or full card number. Cash orders are recorded in our system for the kitchen and your order history.

Where data is kept

Order and account data live in our database (Supabase). Photos you see on the menu may be stored on Cloudflare R2. These providers process data on our instructions to run the site. We keep information as long as needed for orders, accounts, tax or record-keeping, and resolving disputes, then delete or anonymise it when it is no longer required.

Your choices

• You can browse the menu without an account when the house allows it.
• You can update name and contact details on your account page.
• You can ask us for a copy of your data or to correct or delete it where the law allows — contact us below. Deleting an account may mean we cannot show past orders in the app.

Contact

Questions about privacy: support@cutexpressgh.com · +233 55 603 4414. See also our Terms.